Privacy Policy

Information We Collect

We collect personal information you voluntarily provide when you fill out forms on our website, including your name, email address, phone number, street address, and details about the home services you are interested in. We also automatically collect certain technical data such as your IP address, browser type, device information, pages visited, and referring URLs. If you arrive through a paid advertisement, we may collect click identifiers (gclid, fbclid, msclkid) and UTM campaign parameters to measure advertising effectiveness.

How We Use Your Information

We use the information we collect to respond to your service inquiries, schedule appointments and inspections, provide estimates and follow-up communications, improve our website and marketing efforts, comply with legal obligations, and protect against fraud. We may also use your contact information to send you relevant updates about our services unless you opt out.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who help us operate our business (such as our CRM system, email platforms, and analytics tools) strictly for the purpose of delivering our services. We may also disclose information if required by law or to protect the rights and safety of our company, employees, or customers.

Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure database storage, access controls, and regular security audits. While no method of transmission over the internet is 100% secure, we strive to protect your data using commercially reasonable safeguards.

Cookies & Tracking

Our website uses cookies and similar technologies (such as Google Analytics, Google Tag Manager, and Meta Pixel) to analyze website traffic, measure advertising performance, and improve user experience. You can control cookie preferences through our consent banner or your browser settings. We honor Do Not Track browser signals where technically feasible.

Your Rights

Under the California Consumer Privacy Act (CCPA) and other applicable laws, you have the right to know what personal information we collect, request deletion of your data, opt out of the sale of personal information (we do not sell data), and receive equal service regardless of exercising your privacy rights. To exercise any of these rights, contact us at info@homevalleysolutions.com or call (559) 507-6838.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Home Valley Solutions Madera, CA 93637 Phone: (559) 507-6838 Email: info@homevalleysolutions.com